Shipping policy
Thank you for shopping with IronField Supply Co.
Please review our shipping policy below before placing an order.
π Shipping Destinations
We currently ship to:
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United States
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Canada
- European Union
All orders are shipped directly from our fulfillment partners.
β±οΈ Processing Time
Order processing takes 5-15Β business days.
This includes:
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order verification
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quality checks
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packaging and handoff to the carrier
Orders are not processed or shipped on weekends or holidays.
π Estimated Delivery Times
πΊπΈ United States
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Estimated delivery: 5β15 business days
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In some cases, delivery may take up to 20 business days, depending on location and carrier delays.
π¨π¦ Canada
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Estimated delivery: 5β15 business days
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In rare cases, delivery may take up to 25 business days, depending on customs clearance and carrier handling.
πͺπΊ European Union
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Estimated delivery: 5β15 business days
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In rare cases, delivery may take up to 25 business days, depending on customs clearance and carrier handling.
Delivery times are estimates andΒ not guaranteed.
π° Shipping Costs
We offer free shipping on all orders to the United States and Canada.
π¦ Order Tracking
Once your order has shipped, you will receive a tracking number via email.
Please allow 3β5 days for tracking information to update after shipment.
π§ Delays & Exceptions
Shipping delays may occur due to:
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customs inspections
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weather conditions
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carrier issues
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incorrect or incomplete shipping information
We are not responsible for delays caused by circumstances beyond our control.
π Incorrect Address
Customers are responsible for providing accurate shipping information.
If an order is returned or delayed due to an incorrect address, we cannot guarantee a refund or replacement.
β Lost or Missing Packages
If your order is marked as delivered but not received, please contact us within 7 days of the delivery date.
We will investigate the issue with the carrier and fulfillment partner before issuing any refund or replacement.
π© Contact Us
For shipping-related questions, please contact us at:
Ironfieldsupply@gmail.com